Privacy Policy & Disclaimer

Last updated: November 10, 2024

1. General Information

Durchblick Consultancy BV respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

Contact Information:
Durchblick Consultancy BV
Dr. CA Gerkestaat 47 rd
2042 EN Zandvoort
The Netherlands
Email: [email protected]
KVK: 67362605
VAT: NL856949346B01

2. Data We Collect

2.1 Website Analytics

We use Cloudflare Web Analytics to measure website performance.

This service is privacy-first and does not:

  • ❌ Use cookies or similar tracking technologies
  • ❌ Track individual users across websites
  • ❌ Collect IP addresses or personal identifiable information
  • ❌ Require consent banners under GDPR/AVG

We only collect:

  • ✅ Anonymous performance metrics (page load times, Core Web Vitals)
  • ✅ Aggregated visitor statistics (country, browser type, device type)
  • ✅ Referral sources (which website referred you to us)

All data is processed in compliance with EU data protection regulations (GDPR/AVG).

2.2 Contact Information

When you contact us via email, we collect the information you voluntarily provide (name, email address, message content). This data is used solely to respond to your inquiry and is stored securely.

3. How We Use Your Data

We use collected data for the following purposes:

  • Website Performance: To monitor and improve website speed and user experience
  • Communication: To respond to your inquiries and provide information about our services
  • Business Operations: To fulfill contractual obligations with our clients

4. Data Sharing

We do not sell, trade, or share your personal data with third parties except:

  • Service Providers: Cloudflare (website hosting and analytics), which processes data in accordance with GDPR
  • Legal Obligations: When required by law or to protect our legal rights

5. Data Retention

  • Analytics Data: Aggregated performance metrics are retained for up to 12 months
  • Email Communications: Stored for as long as necessary to provide services or as required by law

6. Your Rights (GDPR/AVG)

Under the General Data Protection Regulation (GDPR) and Dutch AVG, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your personal data

To exercise these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our website is hosted on Cloudflare's secure infrastructure with industry-standard encryption (HTTPS/TLS).

8. Third-Party Links

Our website contains links to external websites (e.g., ETH Zürich, Nyenrode Business Universiteit, LinkedIn). We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies separately.

9. Cookies

This website does not use cookies.

We do not employ cookies, localStorage, sessionStorage, or any other browser storage mechanisms for tracking purposes. Essential technical cookies required for website functionality may be set by Cloudflare for security purposes (e.g., DDoS protection), but these are exempt from consent requirements under GDPR.

10. Changes to This Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Disclaimer

11.1 Limitation of Liability

The information on this website is provided "as is" without warranties of any kind. Durchblick Consultancy BV makes no representations or warranties regarding the accuracy, completeness, or reliability of the content.

11.2 Professional Services

The content on this website is for general informational purposes only and does not constitute professional advice. For specific business consulting needs, please contact us directly.

11.3 External Links

We are not responsible for the content, accuracy, or availability of external websites linked from this site. Links are provided for convenience and do not constitute endorsement.

11.4 Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Durchblick Consultancy BV and is protected by copyright laws. Unauthorized use or reproduction is prohibited.

12. Governing Law

This privacy policy and disclaimer are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the Dutch courts.

13. Contact & Complaints

If you have questions, concerns, or complaints about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: Dr. CA Gerkestaat 47 rd, 2042 EN Zandvoort, The Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Website: autoriteitpersoonsgegevens.nl
Phone: +31 (0)70 888 8500

← Back to Homepage